Find Answers to Your Repayment Questions
Get clear answers about loan repayment and take control of your loan management with our comprehensive FAQ.
Popular topics: Early Payoff, Payment Schedule, Late Fees
Chat with SupportEarly Payoff - Save Money and Build Credit
EmberPath Finance rewards responsible repayment. With us, there are absolutely no prepayment penalties.
Paying off your loan early can significantly reduce the total interest you pay and demonstrably improve your credit score. We make it simple to make extra payments or pay off your loan in full anytime.
Your Potential Savings
Consider a $1,000 loan over 6 months. By paying it off in 3 months, you could save approximately $75 in interest.*
*Savings are illustrative and depend on your specific loan terms and remaining balance.Even partial extra payments can make a difference. Every dollar you pay above your scheduled amount goes straight to your principal, reducing your interest burden.
Flexible Payment Schedule Options
Life is unpredictable, and your payment schedule should be able to adapt. We offer solutions to fit your cash flow.
- Payment Date Modification: Adjust your due date to better align with your paychecks.
- Bi-weekly Payments: Pay down your loan faster and potentially save on interest with more frequent, smaller payments.
- Automatic Payments: Set it and forget it! Plus, qualify for special incentives.
- Payment Method Changes: Easily update your bank account or payment card in your online portal.
- Hardship Deferrals: In times of genuine need, we can discuss temporary arrangements.
Understanding Late Fees and Grace Periods
We believe in transparent policies. Here’s a clear breakdown of our late payment terms.
At EmberPath Finance, we understand that sometimes payments can be missed. We aim to be fair and provide clear communication to help you stay on track.
Grace Period: You typically have a 5-day grace period after your due date before a late fee is applied. Please refer to your loan agreement for precise terms.
Late Fee Structure: A flat late fee of $25 or 5% of the unpaid installment, whichever is greater, may be assessed after the grace period ends. This maximum fee will not exceed $50.
Preventing Late Payments: Sign up for text and email reminders in your online account. We're here to help!
Late payments can impact your credit score if reported to credit bureaus. We generally report payments 30 days past due. If you anticipate a problem, please contact us immediately.
When Life Changes - Loan Modification Help
Unexpected life events can make managing finances challenging. EmberPath Finance offers options to help.
We are committed to your success, even through difficult times. Our dedicated team can explore temporary payment solutions tailored to your situation.
- Temporary Payment Reduction: Lower your monthly payments during short-term financial hardship.
- Loan Term Extension: Spread out your payments over a longer period to reduce individual installment amounts.
- Job Loss Support: We can discuss temporary deferral options if you experience unemployment.
- Medical Emergency Consideration: Compassionate modifications are available for unforeseen medical costs.
Manage Your Loan Online 24/7
Your EmberPath Finance account portal gives you complete control and insights, anytime, anywhere.
- Payment History
- Remaining Balance
- Documents
- Reminder Settings
Download our mobile app from the App Store or Google Play for on-the-go management!
Expert Support When You Need It
Our dedicated loan management support team is here to assist you with any questions or concerns.
At EmberPath Finance, personal service is a cornerstone of our commitment. We offer multiple convenient ways to connect with knowledgeable representatives.
Call Us
(615) 873-9001
Mon-Fri: 8 AM - 7 PM CSTEmail Us
Responses within 1 business dayFor immediate assistance, utilize our live chat feature available via the search bar above.
